Members of the public taking the opportunity to make their complaints to the state government.
BAGAN SERAI, 8 February 2024 - Kerian was the first district for the Meet The Clients Day (MCD) MESRA Programme 2nd series this year. The programme was held at Dewan Dato' Zainal Abidin this afternoon.
Perak Menteri Besar Dato' Seri Saarani Mohamad said Kerian was the first district to host MCD outside Ipoh this year, which clearly showed the state government’s commitment in continuing the tradition of going to the ground to listen to the problems and reach out to the local community since it was implemented in 2022.
"Today, a total of 125 complaints were received. In the 1st series, 173 (77%) out of 226 complaints received were resolved. The remaining 53 (23%) complaints are still pending as they are complex complaints involving land and allocation matters that require the attention of many parties.
"As usual, there are also sales of raw foodstuffs and daily necessities at cheap prices from Yayasan Bina Upaya and State Agriculture Development Corporation, and RAHMAH Sales by the Domestic Trade and Cost of Living Ministry in collaboration with MN Group Enterprise," he said.
He added that this MCD also received support from the Federal Department. In conjunction with the Perak MyPesara Roadshow, the Public Services Department and Retirement Fund (KWAP) also opened a MyPesara service counter at the HBP location to provide pension card replacement services and advice on retirement, as well as the latest developments.
"The Department of Statistics Malaysia also opened a Central Database Hub (PADU) registration service counter to help visitors register their particulars.
"Just a moment ago, I presented a winning incentive of RM100,000 to the Perak Sepak Takraw Team (Perak Bison) via the State Sports Council and handed over basic equipment to the Kerian District Training Centre for athletics, pétanque, hockey and archery.
"Well done and congratulations to Perak Bison for winning the Sepak Takraw League (STL) 2022/2023 and Tun Ali Cup 2023, further raising the name of Perak as the leading team in the nation's Sepak Takraw sport," he said.
Also present were State Secretary Dato' Ahmad Suaidi Abdul Rahim, State Legal Adviser Dato' Azmir Shah Zainal Abidin, State Financial Officer Dato' Mohd Zaki Mahyudin and Kerian District Officer Mohd Sabli Bakri.
Meanwhile, the 3rd series of Tanya Cikgu Saarani Programme held this morning at Dewan Kerian Permai, Parit Buntar involved the participation of 800 students and educators from 19 schools throughout Kerian.
This time the MCD programme also involved 69 customer service counters, 5 mobile counters and more than 12 exhibition booths.
Sistem Direktori Kakitangan Pejabat SUK Perak | |
Klik Sistem Direktori Kakitangan Pejabat Setiausaha Kerajaan Negeri Perak untuk maklumat pengguna. Sistem ini disediakan di dalam versi BAHASA MELAYU SAHAJA. Untuk makluman sistem ini dapat dilayari melalui versi mozilla 8 dan IE8 ke atas sahaja. KLIK DISINI >> |
Senarai di bawah adalah Laporan Bilangan Transaksi Online yang digunakan oleh pengguna portal. Juga dilampirkan Pencapaian Piagam Pelanggan bagi Pejabat Setiausaha Kerajaan Negeri Perak untuk rujukan.
Laporan Bilangan Transaksi Perkhidmatan Online | |
Pencapaian Piagam Pelanggan | |
Laporan Kajian Kepuasan Pelanggan | |
Kajian Kepuasan Pekerja |
Jawatan Timbalan Setiausaha Kerajaan Negeri Perak (Pengurusan) disandang oleh YBhg. Dato' Nor Sham Binti Rahman. Beliau berkelulusan L.L.B. (HONS) (UIA) dan D.P.A. (INTAN). Beliau memulakan perkhidmatan dalam kerajaan pada 15 September 1997 sebagai Penolong Pengarah, Unit Pengurusan Dan Profesional, Bahagian Perkhidmatan, Jabatan Perkhidmatan Awam.
Beliau juga pernah berkhidmat di Bahagian Perumahan Awam sebagai Ketua Penolong Setiausaha, Setiausaha Bahagian, Bahagian Pengurusan Sumber Manusia, Pentadbiran Setiausaha Kerajaan Negeri Perak. Jawatan terakhir beliau sebelum dilantik ke Timbalan Setiausaha Kerajaan Negeri Perak (Pengurusan) ialah sebagai Pegawai Daerah Muallim. Emel : Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
Jawatan Setiausaha Kerajaan Negeri Perak disandang oleh YB Dato Ahmad Suaidi bin Abdul Rahim. Dilahirkan pada 11 Mac 1970 di Pantai Remis, Perak, beliau telah memulakan kerjayanya sebagai Pegawai Tadbir dan Diplomatik pada 15 Januari 1996 dan pernah berkhidmat sebagai Timbalan Setiausaha Kerajaan (Pembangunan) Negeri Selangor, Pengarah Pejabat Tanah dan Galian Negeri Selangor dan Pegawai Daerah di Hulu Selangor dan Gombak.
Beliau juga berkelulusan Ijazah Sarjana Informasi Global dan Telekomunikasi dari Universiti Waseda, Jepun dan Ijazah Sarjana Muda Sains (Kepujian) Bioteknologi dari Universiti Putra Malaysia (UPM). Jawatan terakhir beliau sebelum dilantik ke Setiausaha Kerajaan Negeri Perak ialah sebagai Datuk Bandar Ipoh. Emel : Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
Jawatan Timbalan Setiausaha Kerajaan Negeri Perak (Pembangunan) disandang oleh YBrs. Puan Halizah binti Sipun. Beliau berkelulusan B.E (Hons) Fakulti Ekonomi dan Pengkhususan Bidang Analisis Ekonomi (UKM), Diploma Pengurusan Awam (INTAN) dan Sarjana Sains (Pentadbiran dan Pembangunan Tanah) (UTM). Beliau memulakan perkhidmatan dalam kerajaan pada 26 Mac 1996 sebagai Penolong Setiausaha di Unit Ekonometrik, Bahagian Analisa Ekonomi dan Antarabangsa, Kementerian Kewangan Malaysia. Beliau juga pernah berkhidmat di beberapa jabatan seperti SUB Bahagian Khidmat Pengurusan Pejabat SUK, Timbalan Setiausaha Bahagian Cawangan Pengurusan Projek dan Penyelarasan Kementerian Kesihatan Malaysia. Jawatan terakhir beliau sebelum dilantik ke Timbalan Setiausaha Kerajaan Negeri Perak (Pembangunan) ialah sebagai Pegawai Daerah dan Tanah Kinta. Emel : Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya..
Sila Klik Disini Senarai Data Terbit Keseluruhan Bagi Kerajaan Negeri Perak
Any complaint in the State of Perak must be through the channel provided here
We will reply all post within 5 working days. Thank you.
Click Here: e-Aduan Perak
Perak SUK Office Staff Directory System | |
Klik Perak State Secretary's Office Staff Directory System for user information. The system is available in version ENGLISH ONLY. For information this system can be browsed through mozilla 8 and IE8 versions and above only. CLICK HERE >> |
Please Click Here For The List Of Overall Published Data Of The Perak State Government.
The list below is the Online Transaction Number Report used by portal users. Also attached is the Client Charter Achievement for the Perak State Secretary's Office for reference.
Online Service Transaction Number Report | |
Client Charter Achievement | |
Customer Satisfaction Survey Report | |
Employee Satisfaction Survey |
Â