Civil Servants Must Be Ready To Face Changes And Improvements To The Existing Work System: 2 April 2021
The State Secretary presenting the Perak Forestry Department Excellent Service 2020 and Retirees Appreciation 2021 Awards.
IPOH, 2 April 2021- To confront the new normal and the increasingly challenging national development ecosystem, civil servants play a big role and must always be prepared to face changes and improvements to the existing work system.
State Secretary Dato' Ahmad Suaidi Abdul Rahim, in response to the Public Service Director-General’s aspirational call, said civil servants must together change and transform the public service into a service that is respected, revered, admired because of its fast service, integrity and professionalism.
“This is also in line with the Perak Menteri Besar’s aspiration to strengthen the public service delivery system through three approaches that need to be instilled.
"The first is to keep our eyes and ears open so that we are more sensitive to the problems and take early action, then, go down to the ground, plan solutions and reach out to the people, as well as identifying problems or needs of the people from time to time. Lastly, to work together as an example of strategic cooperation among government departments, the private sector and NGOs. Indeed, this cooperation is very important so that the idea of improving the work system can be worked on more widely,” he said.
He said this in his speech at the Perak Forestry Department Excellent Service 2020 and Retirees Appreciation 2021Awards Presentation Ceremony at the Perak Royal Golf Club here.
Also present were Peninsular Malaysia Forestry Director-General Dato' Mohd Ridza Awang and Perak Forestry Director Dato' Mohamed Zin Yusop.
Dato’ Ahmad Suaidi explained that the Perak State Government is committed in achieving the vision of Prosperous Perak, Peaceful People by launching the Perak Sejahtera Development Plan 2030 Roadmap.
“This roadmap is a preparatory plan of the Perak Sejahtera Development Plan 2030 which contains four phases and is expected to be completed in the fourth phase scheduled around November 2021 until February 2022.
“This plan has five strategic thrusts, namely, the balance of physical and socio-economic development, smart collaboration, sustainable use of resources and nature, efficient and caring service delivery system, and quality and high value expertise.
“All five cores of the strategy will also be supported by five common values, such as honesty, wisdom, caringness, togetherness and firmness. So, in order to realize this agenda, civil servants must embrace this plan and then work together to provide the best service to the people," he said.
At the ceremony, Dato' Ahmad Suaidi Abdul Rahim also launched the Perak Forestry Department ‘Jompay’ online system. The system is a new approach taken by the State Forestry Department to deliver services efficiently.
Sistem Direktori Kakitangan Pejabat SUK Perak | |
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Senarai di bawah adalah Laporan Bilangan Transaksi Online yang digunakan oleh pengguna portal. Juga dilampirkan Pencapaian Piagam Pelanggan bagi Pejabat Setiausaha Kerajaan Negeri Perak untuk rujukan.
Laporan Bilangan Transaksi Perkhidmatan Online | |
Pencapaian Piagam Pelanggan | |
Laporan Kajian Kepuasan Pelanggan | |
Kajian Kepuasan Pekerja |
Jawatan Timbalan Setiausaha Kerajaan Negeri Perak (Pengurusan) disandang oleh YBhg. Dato' Nor Sham Binti Rahman. Beliau berkelulusan L.L.B. (HONS) (UIA) dan D.P.A. (INTAN). Beliau memulakan perkhidmatan dalam kerajaan pada 15 September 1997 sebagai Penolong Pengarah, Unit Pengurusan Dan Profesional, Bahagian Perkhidmatan, Jabatan Perkhidmatan Awam.
Beliau juga pernah berkhidmat di Bahagian Perumahan Awam sebagai Ketua Penolong Setiausaha, Setiausaha Bahagian, Bahagian Pengurusan Sumber Manusia, Pentadbiran Setiausaha Kerajaan Negeri Perak. Jawatan terakhir beliau sebelum dilantik ke Timbalan Setiausaha Kerajaan Negeri Perak (Pengurusan) ialah sebagai Pegawai Daerah Muallim. Emel : Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
Jawatan Setiausaha Kerajaan Negeri Perak disandang oleh YB Dato Ahmad Suaidi bin Abdul Rahim. Dilahirkan pada 11 Mac 1970 di Pantai Remis, Perak, beliau telah memulakan kerjayanya sebagai Pegawai Tadbir dan Diplomatik pada 15 Januari 1996 dan pernah berkhidmat sebagai Timbalan Setiausaha Kerajaan (Pembangunan) Negeri Selangor, Pengarah Pejabat Tanah dan Galian Negeri Selangor dan Pegawai Daerah di Hulu Selangor dan Gombak.
Beliau juga berkelulusan Ijazah Sarjana Informasi Global dan Telekomunikasi dari Universiti Waseda, Jepun dan Ijazah Sarjana Muda Sains (Kepujian) Bioteknologi dari Universiti Putra Malaysia (UPM). Jawatan terakhir beliau sebelum dilantik ke Setiausaha Kerajaan Negeri Perak ialah sebagai Datuk Bandar Ipoh. Emel : Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya.
Jawatan Timbalan Setiausaha Kerajaan Negeri Perak (Pembangunan) disandang oleh YBrs. Puan Halizah binti Sipun. Beliau berkelulusan B.E (Hons) Fakulti Ekonomi dan Pengkhususan Bidang Analisis Ekonomi (UKM), Diploma Pengurusan Awam (INTAN) dan Sarjana Sains (Pentadbiran dan Pembangunan Tanah) (UTM). Beliau memulakan perkhidmatan dalam kerajaan pada 26 Mac 1996 sebagai Penolong Setiausaha di Unit Ekonometrik, Bahagian Analisa Ekonomi dan Antarabangsa, Kementerian Kewangan Malaysia. Beliau juga pernah berkhidmat di beberapa jabatan seperti SUB Bahagian Khidmat Pengurusan Pejabat SUK, Timbalan Setiausaha Bahagian Cawangan Pengurusan Projek dan Penyelarasan Kementerian Kesihatan Malaysia. Jawatan terakhir beliau sebelum dilantik ke Timbalan Setiausaha Kerajaan Negeri Perak (Pembangunan) ialah sebagai Pegawai Daerah dan Tanah Kinta. Emel : Alamat emel ini dilindungi dari Spambot. Anda perlu hidupkan JavaScript untuk melihatnya..
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Please Click Here For The List Of Overall Published Data Of The Perak State Government.
The list below is the Online Transaction Number Report used by portal users. Also attached is the Client Charter Achievement for the Perak State Secretary's Office for reference.
Online Service Transaction Number Report | |
Client Charter Achievement | |
Customer Satisfaction Survey Report | |
Employee Satisfaction Survey |
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